This is the question that everybody is thinking about. The answer is easy and it is a simple “yes”, but Social Networks will become the natural method for communication?
Time to the time and we will see. Social Networks have their natural users, and they are not only the youngers, but also other communities of interest could use this environment to cover their expectation of common interest.
Social Networks is an innovative environment that aim enhances the communications over Internet. Operators fixed and mobile are becoming a single carrier that is reducing the popularity of their services.
But, could Operator recover the success from the basic services to next generation communication services? If you want something, you must at least try it.
The difference between Operator and ISP is the TTM and the innovation. The Operator aim is to make flexible the launching for new services, but this is not easy to do.
There is not easy to reduce TTM in a stable environment. But it is needed to try. There are a lot of internal process that could be modify with the aim of making more efficient, but a process is a process and this is not an innovative idea. When in a company there are not innovative ideas, the company became mature.
To increase the value of a company, it is necessary to invest in innovation, giving the customers new ecosystem for communication that avoid churn to other networks.
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